Privacy Policy

PRIVACY POLICY � PDF ROBOT

Last updated: 30 May 2026

Phantom Binary ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase or use PDF Robot.

1. Information We Collect

When you make a purchase we collect:

  • Full name
  • Email address
  • Billing address
  • Payment information (processed securely by our payment providers � we do not store card details)
  • Device information for license activation (machine fingerprint used only for license management)

2. How We Use Your Information

We use your information to:

  • Deliver your license key and product downloads
  • Provide customer support
  • Manage your license and activations
  • Send important product updates or security notices
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

Payments are processed by our payment providers (PayFast and Paddle). These providers have their own privacy policies and handle your payment data securely. We do not store your credit card or banking details.

4. License Activation Data

To enforce license limits, we store an anonymised device fingerprint linked to your license key. This fingerprint cannot be used to identify you personally and is used only to manage device activations.

5. Data Storage

Your purchase data is stored securely on encrypted servers. We retain your information for as long as necessary to provide support and comply with legal obligations.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of non-essential communications

To exercise these rights, contact us at www.phantombinary.com.

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

8. Third-Party Services

We use the following third-party services which may process your data:

  • Shopify � e-commerce platform (shopify.com/legal/privacy)
  • PayFast � payment processing for South African customers
  • Paddle � payment processing for international customers (paddle.com/legal/privacy)
  • Resend � email delivery for license keys

9. Governing Law

This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act (POPIA).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For any privacy-related questions, contact us at www.phantombinary.com.