REFUND POLICY � PDF ROBOT

Last updated: 30 May 2026

Digital Product Policy

PDF Robot is a digital software product. Because license keys are delivered electronically and provide immediate access to the full software, all sales are generally considered final once a license key has been issued and activated.

When a Refund May Be Granted

• The Software fails to install or run on your system and our support team cannot resolve the issue within 7 business days
• You were charged more than once for the same order due to a payment error
• Your license key was not delivered and we cannot resend it within 48 hours

Requests must be submitted within 14 days of purchase.

When a Refund Will Not Be Granted

• The license key has been activated on a device
• You changed your mind after purchase
• You purchased the wrong product
• Your system does not meet minimum requirements
• Requests made more than 14 days after purchase

Minimum System Requirements

• Windows 10 or later (64-bit)
• 4 GB RAM minimum
• Internet connection required for license activation

How to Request a Refund

Contact us at www.phantombinary.com with your name, email, order number and description of the issue. We will respond within 3 business days.

Processing

Approved refunds will be processed to your original payment method within 5-10 business days.